Our Frequently Asked Questions (FAQs) section attempts to cover popular queries regarding ordering from Frubee. If your question is not listed here, please write to us at email@example.com and we will do our best to resolve your query.
We make sure that we ship orders out either the same day or within 1 working day of the date of the order. Delivery times: Pune City: Same day or next day depending on the time the order is placed. Outside Pune: Depends on your location but usually 2 to 7 working days. COD orders are usually processed within 1 working day (in Pune City only).
We do not store your credit card details as the credit card processing is done by secure sites. We will NEVER ask for credit card details via email, phone or fax. Payments are done directly by you through a secure site. Your personal information is solely used to communicate with you. We do not share your personal information with any third party.
After you complete your order and make payment, you will receive a confirmation mail from us. We will ship out your order either the same day or within 1 working day. Once the order is shipped, you will receive another email advising you of your order status.
Yes, you can take a print-out of all your invoices from your account on our website. We can also email you the same. If you need any assistance with your order, please feel free to email us at firstname.lastname@example.org.